SHIPPING & DELIVERY

We deliver our puppies via secure and reliable carriers to ensure they arrive safely at their new homes

Our Shipping Promise

Our accomplished staff has extensive experience in the animal shipping industry and will make your transportation experience as smooth as possible. Our puppies are transported with the most trusted carriers; they all have pressurized cabins with climate control systems, and the dogs are flown in a special compartment for pets. We strive to provide you with exceptional customer service from start to finish. We explain every detail and provide full flight and tracking details so you can stay connected with your puppy during transit.

THE JOURNEY HOME

Our Delivery Process

Health Check

Complete veterinary examination including necessary vaccinations and tests to ensure your puppy is healthy and ready for travel.

Booking & Documentation

We arrange delivery appointment and provide detailed itinerary with tracking information so you can follow your puppy's journey.

Transportation

Professional pickup and airport transfer with continuous updates throughout the journey to keep you informed every step of the way.

Welcome Home

Your puppy arrives safely at your local airport where you'll meet your new family member, ready to begin your life together.

DELIVERY TIMELINE

Provided your puppy is at least eight weeks old and has all the required medical records for shipment, we usually arrange delivery within 24-48 hours of confirmation. Our team works diligently to ensure a smooth and efficient process, keeping you informed at every step.

Important Note: We require advance notice to arrange proper transportation. This allows us to secure the best travel arrangements for your puppy's comfort and safety. Please contact us as soon as possible after confirming your adoption to begin the shipping process.

WEATHER CONSIDERATIONS

Puppies are adaptable to various temperatures, but we still take weather conditions seriously when arranging transportation. During extreme weather (either hot or cold), we implement special protocols to ensure your puppy's comfort and safety throughout the journey.

Hot Weather Protocol

Early morning or evening flights to avoid peak temperatures
Extra hydration measures before and during transport
Temperature monitoring throughout the journey

Cold Weather Protocol

Insulated travel crates with additional bedding
Heated cargo areas during transport
Minimized exposure to outdoor elements during transfers

COMMON QUESTIONS

Shipping FAQs

How old must puppies be before shipping?

Puppies must be at least 8 weeks old before they can be shipped. This ensures they are properly weaned and developmentally ready for travel.

Is shipping stressful for the puppies?

We take every precaution to minimize stress. Puppies are acclimated to their travel crates before the journey, and we only use pet-friendly airlines with climate-controlled cargo areas.

How long does shipping typically take?

Domestic shipping usually takes 1-6 hours depending on your location. We arrange direct flights whenever possible to minimize travel time.

What happens if there are flight delays?

Our team monitors all flights and will keep you updated about any changes. Airlines have protocols to ensure pets are cared for during delays.

IMPORTANT DETAILS

Your puppy will travel in an appropriately sized, airline-approved kennel with comfortable bedding and water provisions to ensure maximum comfort during the journey.
All dogs are transported in the temperature-controlled cargo area of the aircraft, specially designed for pet transportation with proper ventilation and monitoring.
We provide detailed instructions on how to receive your puppy at the airport and what documentation to bring with you for a smooth pickup process.
Each puppy is handled with the utmost care and attention by our experienced transportation staff throughout the entire journey to ensure their safety and comfort.
We recommend scheduling a veterinary check-up within 72 hours of arrival to ensure your puppy has handled the journey well and to establish care with your local veterinarian.